Sierra Wireless GM47 User's Guide

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!! Preliminary version of user guide v1.8 !!
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This user guide contains installation and technical information about three types of 2N
GSM Gateways :
2N StarGate , 2N BlueStar , 2N BlueTower.
In cases that feature will be same for all three types, gateway name will be “PRIGW”. In the
other cases you find information for each type of gateway divided.
Version: 1.8p
Page view 0
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Summary of Contents

Page 1 - Version: 1.8p

!! Preliminary version of user guide v1.8 !! User Manual for 22NN SSttaarrGGaattee (( 550077000000EE,, 550077000011EE ,, 550077000022EE,,

Page 2

8Example of call cost reduction with using of PRIGW with Thin VoIP card - BlueTower with Thin VoIP card you handle with 2xPRI ISDN

Page 3 - ! Important !

98 #g8 out (31.12) 0 0:00:00 0 0 0 0 0 [ Statistic of incoming calls on all modules ] modules brd

Page 4 - CONTENTS

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 9915. Appendix D - Technical Conditions for Installation 1

Page 5

100NetCoded – Proprietary Echo Cancellation G.165 & G.168 compilant, 32,64 or 128 msec echo tail, (64 ms or 128 ms may reduce channel capacities

Page 6 - 2N BlueTower

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 101 15.2.4. VoIP interface Interface 4x 100BaseT Signali

Page 7 - 1.1. Dimensions

10215.3. BlueTower 15.3.1. Subrack Dimensions (W x H x D) 160x185x320mm (29HPx3Ux320mm) Weight (full configuration) 4,1 kg Power supply 100-240V A

Page 8 - 1.3. Power Supply

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 103Use the product as designed and manufactured and in acc

Page 9

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 9Detailed statistics – provides a detailed overview of the

Page 10

10Up to 64 SIM cards – each GSM board contains 16 SIM card holders. However, two SIM cards are only connected to the GSM modules at one moment. An in

Page 11

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 11No SW is necessary for configuration – system communicat

Page 12

123. Description – Plug-In Boards Warning: GSM boards are always locked for one type of gateway. See table below for more information: Plug-in boa

Page 13 - ** optional part

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 133.1.3. Lithium Battery Replacement WARNING! Incorrect

Page 14 - 3.1. CPU Board

143.1.4. Configuration Jumpers There are three configuration jumpers on the CPU board. Jumper JP1 is intended for a change of the board addressing an

Page 15

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 15 3.2. AUX Board 3.2.1. Board Description The AUX board c

Page 16

163.2.3. Configuration Jumpers There are four configuration jumpers on the AUX board. Jumper JP1 is intended for a change of the board addressing an

Page 17 - 3.2. AUX Board

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 173.3. PRI Board 3.3.1. Board Description The PRI board co

Page 19 - 3.3. PRI Board

183.3.2. Configuration Jumpers There are four configuration jumpers on the PRI board. Jumper JP1 is intended for a change of the board addressing

Page 20

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 19 Best way how to connect PRIGW unit into your telecomm.

Page 21

203.4. VoIP board 3.4.1. Board Description The VoIP mainboard contains VoIP card with signaling processors and main control processor. On mainboard a

Page 22 - 3.4. VoIP board

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 21 3.6. GSM board 3.6.1. Board Description • In PRIGW you

Page 23 - 3.6. GSM board

223.6.2. Configuration Jumpers 3.6.2.1 GSM board with 4SIM cards per GSM module There is just one configuration jumper on the GSM board. Jumper J

Page 24

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 233.6.2.2 GSM board with 8SIM cards per GSM module JP2JP3

Page 25

243.7. 3G One channel card With one Huaiwei 3G+GSM card JP2JP3JP1SIM1_4SIM1_3SIM1_2SIM1_1SIM1_8SIM1_7SIM1_6SIM1_5SIM2_5SIM2_6SIM2_7SIM2_8SIM2_1SIM2_

Page 26 - 3.7. 3G One channel card

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 253.8. 3G Two channel card SIM1 for Ch1 SIM2 for Ch1 SI

Page 27 - 3.8. 3G Two channel card

264. Antenna Splitter 4.1. Splitter description Antenna splitter is the passive unit suitable for GSM gateways. It can combine maximum 16

Page 28 - 4. Antenna Splitter

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 274.1.2. Standard configuration of internal antenna splitt

Page 29

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 1Dear customer, We congratulate you on purchasing your 2N

Page 30 - 5. Directional GSM Antenna

28 5. Directional GSM Antenna Directional antenna basic parameters: Type CPY 9214 Number of elements 14 Frequency 824 – 896, 1770 –

Page 31 - 6. Discreet Antenna

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 29 Warning: The antenna has to be placed according to sa

Page 32 - 7. Installation

307. Installation 7.1. Firmware version and license Before installation of your PRIGW Gateway please make upload of new FW to the gateway. Actual

Page 33 - - Run PRIGW program

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 31- Run PRIGW program - In the menu „Gateway control“ ch

Page 34 - 7.3. Installation Conditions

327.3. Installation Conditions The following conditions must be met during system installation: - appropriate location (enough free space); - GSM

Page 35 - 7.5. Main Installation

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 337.5. Main Installation • Place the gateway into an env

Page 36

34established, please recheck the right configuration of PRIGW and your router/PBX. For actual status of PRI interface please open item in top menu G

Page 37

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 357.6. Configuration of 12 HP VoIP board 7.6.1. Main des

Page 38

367.6.3. VoIP Board Configuration (Web Interface) While configuring the system using the web interface keep the default values of the following par

Page 39

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 377.6.4 VoIP Board Firmware Upgrade Refer to www.2n.cz fo

Page 40

2CONTENTS 1. DESCRIPTION - GENERAL DESIGN...5 1.1. DIMENSIO

Page 41

38 - clict to „Start Software Upgrade and find file which contains new firmware: - the file will be automaticky loaded to RAM of the VoIP board:

Page 42

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 39 - After successfull upload of the file you will receiv

Page 43

40 - After it, the system will save new firmware fo EEPROM memory and makes restart

Page 44 - Call is connected

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 41 - Now the version of firmware of VoIP board is upgrade

Page 45

427.7. Configuration of 8HP VoIP board The VoIP card is completely configured by PRIGW program trough CPU card of the gateway. After any change in co

Page 46

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 43 Now, you have to set the COM port, where your PRI ISDN

Page 47

44 In case, that you set all parameters correctly, you will see signal status of GSM modules in status gateway window.

Page 48

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 458.2.2. Licenses in 2N XAPI server To activate Voice Cal

Page 49

468.2.3. Connection settings of Voice Callback Center After successful installation of Voice Callback center software you have to set the communicati

Page 50

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 478.3. Configuration of Voice Callback Center software 8.3

Page 51 - 9.2. Program Running

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 37.7.3. VoIP Board Configuration (Web Interface) ...

Page 52 - 9.3. Connection with PRIGW

48 8.3.4. Prefixes to GSM Currently not used, please do not change this table 8.3.5. Prefixes to ISDN Currently not used, please do not change thi

Page 53

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 499. StarGate / BlueStar / BlueTower Program User Manual

Page 54

50 9.3. Connection with PRIGW When the program is running, communication with the gateway has to be established for settings. This is done by selec

Page 55

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 519.4.1. File Menu Using this menu, you can work with the

Page 56

52Multi-gateway menu: • Select gateway from list – select a gateway (directory with the configuration file) to be connected to the PC. • Connect ga

Page 57

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 539.4.3. Gateway Control Menu Contains commands for the P

Page 58

54 GSM board – includes information on statuses and types of GSM modules on the GSM board. - Board type – type of GSM board - Layer 2,3 – status

Page 59

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 55 Every card features the “Sleep“ (transition into the s

Page 60

56• Info on actual calls – Information on currently made calls. This information can be arranged according to the GSM module, by B-channel. Or you c

Page 61

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 57• GSM Monitor info – With using this feature you can do

Page 62 - 9.5. Setting Menu

42N StarGate / BlueStar / BlueTower PRIGW is a compact yet highly sophisticated system. It supports full remote supervision and configuration via an

Page 63 - 9.7. Configuration

58FIRMWARE uploading procedure: − Prepare the firmware-containing file into a folder selected by you (Pxxxx-V-xx.xx.xx.hex). − Select "Upload

Page 64

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 59In case of proceeding call the gateway atomically genera

Page 65 - 9.7.3.1

60 9.5. Setting Menu Contains the communication and program language menus. Communication • Direct to COM port – Program communication through seri

Page 66

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 61 9.6. Configuration sections There are two types of conf

Page 67 - 9.7.3.2

62 9.7.2. Status line In status line of configuration you can find basic information about connected gateway: 9.7.3. Offline configuration

Page 68

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 63 9.7.3.1 System parameters This window allows you to

Page 69

64- Number for remote control: number for remote control via DATA B-channel (this feature is optional) - Automatic log-out of GSM modules : This fu

Page 70 - 9.7.3.3 VoIP parameters

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 65 9.7.3.2 ISDN parameters PRI ISDN connection settings.

Page 71

66- Preferred channel > number of first channel which the gateway will try to occupy. - Progress elements numbers – defines which type of elemen

Page 72 - 9.7.4.1

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 67 - Cause transfer – List of numbers of releases causes w

Page 73

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 5 1. Description - General Design 1.1. Dimensions 1.1.1.

Page 74 - 9.7.4.3 GSM Outgoing Groups

68 9.7.3.3 VoIP parameters Setting of VoIP – SIP interface Date of deleting statistics – a day in a month on which all statistical data on the VoI

Page 75

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 69obtaining of public IP address presented to Internet. It

Page 76

70 9.7.4. GSM 9.7.4.1 Basic settings Settings of basic parameters of GSM.  Number of digits dialed from ISDN – sets outgoing ISDN dialings into

Page 77

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 71minimal delay between two DTMF chars. Example: DTMF numb

Page 78 - 9.7.4.4 GSM Incoming groups

729.7.4.3 GSM Outgoing Groups Settings of GSM outgoing groups (and SIM cards*). In this section you can set all rules for each SIM card in system fo

Page 79

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 73- Random and limit ; then SIM 1 – SIM cards will be swit

Page 80 - 9.7.4.5 Prefixes

74Example: - <empty> ...roaming restricted - 2300 ...roaming restricted (minimum is five digits) - 23002 ...roaming enabled only to

Page 81

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 75Unlock on weekends – Permission/prohibition of this grou

Page 82 - 10. Accounter program

769.7.4.4 GSM Incoming groups Settings for incoming calls from GSM networks to PRI ISDN interface. Incoming calls to ISDN – setting of the method

Page 83

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 77 Timeout while imputing DTMF digits(s) – time (in sec

Page 84

6 1.1.3. Front side division for gateways with VoIP interface The subrack width is divided into an 8HP-wide mains panel and 19 4HP-wide modules in th

Page 85

78 9.7.4.5 Prefixes Tables of prefixes for GSM operators. Table of replaced prefixes – table of prefix, that are to replaced (in outgoing call fro

Page 86 - 11.1. Basic Commands

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 79Groups - Destination GSM group(s) for outgoing call to

Page 87 - 11.2. Configuration Commands

8010. Accounter program The program for remote automatic download cdr information from up to 8* PRIGW units via IP connection (TELNET). *only account

Page 88

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 8110.3. Description of Accounter program Program is dedic

Page 89

8210.4. Set-up Accounter program By starting Accounter program click on icon for setting of the program. Here you have options set in individual fl

Page 90

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 8310.5. Settings of the Accounter program The name of the

Page 91

8411. Appendix A - AT Commands for Communication 11.1. Basic Commands 11.1.1. System Information ATI3 Firmware version and copyright ATI4 Factory nu

Page 92

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 85 GSM modules AT&Qxx Received GSM signal level (xx=

Page 93

86GSM group, 1-8= number of SIM holder) AT%S98=xxxx PIN code for SIM cards inserted in the gateway AT%S99= dd.mm.yy.w/hh:mm:ss Gateway date and time

Page 94

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 87atms,atfs – transit, receive gain (3=+5db, 1=+2.5db, 0=0

Page 95

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 72. Description – Main Features Quick unit start – bein

Page 96

88/n pr=prefix n=length of number (parameter /n is optional) AT%N#2..7=pr/n,…pr/n Next 7 list of prefixes dialed for ISDN AT%N#9=net,max Net-network

Page 97

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 89status confirmations saved on SIM card. Possible answers

Page 98 - 12.2.3. LOG File events

9012. APPENDIX B – LIST OF ALL STATUS CODES 12.1.1. Plug-In Boards Board Types ID Name Description 0 NONE (no board) 1 CPU111 (CPU board is not di

Page 99

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 91ISDN Layer 3 Statuses ID Name Name According to Q.931

Page 100

92ID Name Description 41 (block) Blocked by AT&G command, terminated by module, board or system reset 42 Netw-reg GSM log-in refused (not activ

Page 101 - 15.1. StarGate

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 9312.1.5. Command Shell Statuses Command Shell Statuses I

Page 102 - 15.2. BlueStar

9412.2. Abbreviations in Tracing 12.2.1. Identification of Channels and Processes With tracing activated, internal system messages (transmitted betwe

Page 103

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 95 Typically Used ISDN Elements - Cause (Q.850) ID Name

Page 104 - 15.3. BlueTower

9612.2.3. LOG File events Type Text Description POWER [Power on] System switched on [Power off] System switched off [Warm boot] Restart of

Page 105

!! Preliminary version of user guide v1.8 !! !! Preliminary version of user guide v1.8 !! 9713. Appendix C - Description of cdr line Example of succ

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