Sierra-wireless AirCard 555 User Manual Page 93
- Page / 192
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
Rated. / 5. Based on customer reviews
Rev 3.0 Dec.01 93
Installation and Use
on Notebook PCs
9: Troubleshooting Tips
• Problem Causes and
Solutions
• Reinstalling the
AirCard Driver
• Resolving Resource
Conflicts
This section provides assistance in dealing with any problems
you may experience with the AirCard 555 wireless network
card.
Problem Causes and
Suggestions
When properly installed, the AirCard 555 wireless network
card is a highly reliable product. Most problems are caused by
one of these issues:
• The wrong driver has been installed.
• System resources required by the AirCard are in use by
other devices.
• Network coverage is not available (either because you are
outside the coverage area, or because of an account or
network problem).
This section describes how to diagnose and solve these and
other problems. If, after reading this section, you are unable to
resolve a problem, contact Verizon Wireless technical support
at 1-800-922-0204.
Table 9-1: Problem Causes and Suggestions
Problem Possible Causes Suggestions
Watcher displays this
message in the LCD
area of the Watcher
window,
“Initialization
Failed. Please
check the modem
and restart
Watcher.”
a. The AirCard is not completely
inserted into the PC card slot.
b. The wrong driver is installed
for the AirCard.
c. There is a resource conflict.
a. Eject and reinsert the AirCard.
b. See the section “Reinstalling the
AirCard Driver” in this chapter.
c. See the section “Resolving Resource
Conflicts” in this chapter.
The Watcher splash
screen is frozen.
a. If you are unable to resolve
this problem by restarting
your PC, you may have a
resouce conflict.
a. See the section “Resolving Resource
Conflicts” in this chapter.
- User Guide 1
- Limitation of 3
- Liability 3
- Rev. 3.0 Dec.01 5 5
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- Table of Contents 7
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- Rev 3.0 Dec.01 9 9
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- Technical Specifications 11
- Regulatory Information 11
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- AirCard 555 Basics 13
- 1: Introducing the AirCard 15
- Network Card 15
- Package Contents 16
- About This Guide 16
- Notebook PCs 17
- 2: Getting Started 19
- Care and Maintenance of Your 21
- AirCard 555 Wireless Network 21
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- System Requirements 23
- 98, Me, and 2000 25
- Venturi Software Installation 33
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- 4: The Watcher Window and 37
- Compact, and Close Buttons 39
- Rev 3.0 Dec.01 41 41
- Installation and Use 41
- Rev 3.0 Dec.01 43 43
- Rev 3.0 Dec.01 45 45
- Table 4-3: Status Area Icons 45
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- 5: Data Connections 47
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- 6: Voice Connections 51
- 7: The Watcher Menu Options 55
- Mobile Messenger… 58
- Activation Wizard… 67
- Use of the Options Window 68
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- Rev 3.0 Dec.01 75 75
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- Table 7-6: SMS Tab Options 78
- Rev 3.0 Dec.01 81 81
- Table 7-8: Sounds Tab Options 81
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- Table 7-9: Voice Tab Options 84
- Rev 3.0 Dec.01 85 85
- The Help Menu 86
- Display 87
- About Watcher… 88
- Windows 95, 98, NT and Me 90
- Windows 2000 and XP 91
- On-Line Help and Version 92
- Information 92
- Closing the Network Adapter 92
- 9: Troubleshooting Tips 93
- Windows 95/98 95
- Resolving Resource Conflicts 101
- Windows 2000 103
- Windows Me 104
- Windows XP 106
- Continue Anyway 107
- 108 ‘ 2130142 108
- Handheld/Pocket PCs 109
- Installation and Use on 109
- Pocket PCs 111
- Software Installation 112
- Procedures 112
- Card Insertion and Removal 114
- Account Configuration 115
- 11: The Watcher Window and 117
- Indicators 117
- Components of the Watcher 118
- The Menu Bar 119
- Connection Status Area 119
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- Call Status Box 121
- Indicator Area 122
- The Minimize, Toggle Full/ 123
- Compact, and Close Boxes 123
- Taskbar Icons 123
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- Table 11-3: Status Area Icons 124
- 12: Data Connections 125
- Dial-Up Connections 126
- Quick 2 Net Connections 127
- Express Network Connections 128
- 13: Voice Connections 129
- The Dial Pad 130
- Chapter 13: Voice Connections 131
- Rev 3.0 Dec.01 129 131
- The Scratch Pad 132
- Outgoing Calls 133
- Incoming Calls 133
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- 14: The Watcher Menu Options 135
- Toggle Full/Compact 136
- The Tools Menu 137
- Note: A message can have up 142
- Phone Book 144
- Call Log 144
- Dial-Up Manager 146
- KeyGuard 149
- Activation Wizard 149
- Options… 149
- Use of the Options Screen 149
- General Tab 150
- Rev 3.0 Dec.01 149 151
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- Network Tab 155
- Display Tab 156
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- Rev 3.0 Dec.01 157 159
- Table 14-6: SMS Tab Options 159
- Security Tab 160
- Sounds Tab 162
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- Voice Tab 165
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- Table 14-9: Voice Tab Options 166
- Rev 3.0 Dec.01 165 167
- The Admin Menu (Pocket PCs) 168
- The Help Menu (Handhelds PC) 170
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- 15: Troubleshooting Tips 173
- Uninstalling the AirCard 174
- Software 174
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- 16: Technical Specifications 179
- Specifications 180
- Environmental Specifications 180
- 17: Regulatory Information 183
- Numerics 185
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- Rev 3.0 Dec.01 185 187
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- Rev 3.0 Dec.01 187 189
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