Sierra-wireless AirCard 555 User Manual Page 95
- Page / 192
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Chapter 9: Troubleshooting Tips
Rev 3.0 Dec.01 95
Installation and Use
on Notebook PCs
Reinstalling the AirCard Driver
Note: You must have the
AirCard installation CD to
complete this procedure.
There is an AirCard driver for each supported Windows
operating system. Unless the appropriate driver for your
version of Windows is installed, you will not be able to
establish a network connection with the AirCard. This section
provides instructions on verifying that you have the correct
AirCard driver installed.
Windows 95/98
To verify that the correct driver is installed:
• Locate the existing driver
• Replace the driver with the Windows 95 or Windows 98
driver from the AirCard installation CD.
Locating the Existing Driver
1. Close all Windows programs and open the Control Panel
by selecting
Start > Settings > Contol Panel.
2. Double click the System icon.
When attempting to
add a connection to
the Dial-Up
Manager, Watcher
displays the
message, “You
already have a
connection with
the name …. Please
choose a different
name.”
Watcher interfaces with a
Windows component called Dial-
Up Networking so that when you
create a connection in Watcher,
the connection is concurrently
created in Dial-Up Networking. All
connections in Dial-Up
Networking must have a unique
name regardless of whether the
connection was created directly in
Dial-Up Networking or through
another application such as
Watcher. The message, “You
already have a connection with
the name …” indicates that the
name has already been assigned
to a connection in Watcher or
Dial-Up Networking.
Choose a different name for your
connection. To see what connections have
been created in Dial-Up Networking:
1. Double click My Computer on your
desktop.
2. Double click the Dial-Up Networking
icon (Windows 95/98) or
Click the Dial-Up Networking link
(Windows Me) or
Click the Network and Dial-Up
Connections link (Windows 2000) or
Click My Network Places > View
network connections (Windows XP).
All connection names are displayed in this
window. Note that you can create a
connection with the same phone number
and other variables as an existing
connection, provided you give it a different
name.
Table 9-1: Problem Causes and Suggestions
Problem Possible Causes Suggestions
- User Guide 1
- Limitation of 3
- Liability 3
- Rev. 3.0 Dec.01 5 5
- 6 2130142 6
- Table of Contents 7
- 8 2130142 8
- Rev 3.0 Dec.01 9 9
- 10 2130142 10
- Technical Specifications 11
- Regulatory Information 11
- 12 2130142 12
- AirCard 555 Basics 13
- 1: Introducing the AirCard 15
- Network Card 15
- Package Contents 16
- About This Guide 16
- Notebook PCs 17
- 2: Getting Started 19
- Care and Maintenance of Your 21
- AirCard 555 Wireless Network 21
- 22 2130142 22
- System Requirements 23
- 98, Me, and 2000 25
- Venturi Software Installation 33
- 36 2130142 36
- 4: The Watcher Window and 37
- Compact, and Close Buttons 39
- Rev 3.0 Dec.01 41 41
- Installation and Use 41
- Rev 3.0 Dec.01 43 43
- Rev 3.0 Dec.01 45 45
- Table 4-3: Status Area Icons 45
- 46 2130142 46
- 5: Data Connections 47
- 50 2130142 50
- 6: Voice Connections 51
- 7: The Watcher Menu Options 55
- Mobile Messenger… 58
- Activation Wizard… 67
- Use of the Options Window 68
- 72 2130142 72
- 74 2130142 74
- Rev 3.0 Dec.01 75 75
- 76 2130142 76
- 78 2130142 78
- Table 7-6: SMS Tab Options 78
- Rev 3.0 Dec.01 81 81
- Table 7-8: Sounds Tab Options 81
- 82 2130142 82
- 84 2130142 84
- Table 7-9: Voice Tab Options 84
- Rev 3.0 Dec.01 85 85
- The Help Menu 86
- Display 87
- About Watcher… 88
- Windows 95, 98, NT and Me 90
- Windows 2000 and XP 91
- On-Line Help and Version 92
- Information 92
- Closing the Network Adapter 92
- 9: Troubleshooting Tips 93
- Windows 95/98 95
- Resolving Resource Conflicts 101
- Windows 2000 103
- Windows Me 104
- Windows XP 106
- Continue Anyway 107
- 108 ‘ 2130142 108
- Handheld/Pocket PCs 109
- Installation and Use on 109
- Pocket PCs 111
- Software Installation 112
- Procedures 112
- Card Insertion and Removal 114
- Account Configuration 115
- 11: The Watcher Window and 117
- Indicators 117
- Components of the Watcher 118
- The Menu Bar 119
- Connection Status Area 119
- 118 2130142 120
- Call Status Box 121
- Indicator Area 122
- The Minimize, Toggle Full/ 123
- Compact, and Close Boxes 123
- Taskbar Icons 123
- 122 2130142 124
- Table 11-3: Status Area Icons 124
- 12: Data Connections 125
- Dial-Up Connections 126
- Quick 2 Net Connections 127
- Express Network Connections 128
- 13: Voice Connections 129
- The Dial Pad 130
- Chapter 13: Voice Connections 131
- Rev 3.0 Dec.01 129 131
- The Scratch Pad 132
- Outgoing Calls 133
- Incoming Calls 133
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- 14: The Watcher Menu Options 135
- Toggle Full/Compact 136
- The Tools Menu 137
- Note: A message can have up 142
- Phone Book 144
- Call Log 144
- Dial-Up Manager 146
- KeyGuard 149
- Activation Wizard 149
- Options… 149
- Use of the Options Screen 149
- General Tab 150
- Rev 3.0 Dec.01 149 151
- 152 2130142 154
- Network Tab 155
- Display Tab 156
- Rev 3.0 Dec.01 155 157
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- Rev 3.0 Dec.01 157 159
- Table 14-6: SMS Tab Options 159
- Security Tab 160
- Sounds Tab 162
- Rev 3.0 Dec.01 161 163
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- Voice Tab 165
- 164 2130142 166
- Table 14-9: Voice Tab Options 166
- Rev 3.0 Dec.01 165 167
- The Admin Menu (Pocket PCs) 168
- The Help Menu (Handhelds PC) 170
- 170 2130142 172
- 15: Troubleshooting Tips 173
- Uninstalling the AirCard 174
- Software 174
- 174 2130142 176
- 16: Technical Specifications 179
- Specifications 180
- Environmental Specifications 180
- 17: Regulatory Information 183
- Numerics 185
- 184 2130142 186
- Rev 3.0 Dec.01 185 187
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- Rev 3.0 Dec.01 187 189
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