Sierra Wireless AirCard 580 User's Guide Page 72

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  • TROUBLESHOOTING
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64 Section 3D: Tools
To copy one or more entry:
1. Select the entries (click a single entry, or use Ctrl-click or Shift-click to select
multiple entries; to select all entries, use Edit > Select All).
2. Select Edit > Copy.
3. Paste the entries (for example, into a text file or email).
To delete all entries:
Click the Clear button.
To delete one or more entry:
1. Select the entries (click a single entry, or use Ctrl-click or Shift-click to select
multiple entries).
2. Select Edit > Delete.
Running Diagnostics
To identify problems connecting to the Sprint PCS Network, use the Device
Info & Diagnostics window. Device Info & Diagnostics evaluates issues with your
USB port, port configuration, network signal strength, the Sprint PCS Network,
Sprint PCS Connection Manager, and more. Once the program runs a diagnostics
check, it recommends solutions.
The program also displays information such as your phone number.
Results of the diagnostics can be shared with a Sprint Customer Service Specialist,
to assist that person with troubleshooting.
To access the Device Info & Diagnostics window:
1. Ensure the Sprint PCS Connection Card is inserted.
2. In Sprint PCS Connection Manager, click Menu.
3. Select Device Info & Diagnostics.
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